Cash Assistance (CA)

Frequent Pitfalls

Not attending your eligibility interview

When you apply for Cash Assistance (CA), you will be scheduled for an eligibility interview. If you can’t go into the county office for the interview, you can do the interview over the phone. Make sure to keep your appointment or to reschedule it if you miss it. CA might deny your application if you don’t have an interview.

Not reporting changes to your income, assets, or living situation

When you start getting Cash Assistance (CA), you will get instructions on how to report changes in your household. It’s important to fill out these forms accurately and on time. The CalWIN website maintains information about required reporting.

Not filling out the Application Form correctly

The Cash Assistance (CA) application form is long and complicated. It’s important to read it carefully and fill out the form as accurately and completely as possible.

When you fill out the application form, you can also choose to apply for Nutrition Assistance (formerly Food Stamps) or AHCCCS health coverage without having to complete any additional application forms.


It can be difficult to find accurate and complete information about public benefits programs. Some social workers and advocates may have limited knowledge of available options. They may also be unaware of how changes in income or employment can affect eligibility for such programs.

To be sure the information you receive is accurate and complete, talk to a Work Incentive Consultant or contact your DES/Family Assistance Administration office.

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