Not attending your phone or in-office interview

When you apply for Nutrition Assistance (NA), you will have an interview. If you can’t go to your local Family Assistance Administration (FAA) office for the interview, you can schedule it over the phone. Make sure to keep your appointment or to reschedule it if you miss it. Nutrition Assistance might deny your application if you don’t have an interview.

Not getting Nutrition Assistance because you feel embarrassed

Nutrition Assistance (NA) benefits used to be given out through paper Food Stamps. People would be embarrassed to use their Food Stamps because everyone in line would know that they were on the program. There are no more Food Stamps. You get Nutrition Assistance benefits on an Electronic Benefits Transfer (EBT) card. EBT cards look and work like a debit card. No one in line at the grocery store will know that you’re on Nutrition Assistance.

Not reporting changes to your income or living situation

When you start getting Nutrition Assistance (NA), you will get instructions on how to report changes in your household, including on how to do so online. To avoid problems with your Nutrition Assistance benefits, it’s important to submit any changes promptly and completely.

Not filling out the application form correctly

If you have questions about how to fill out the application form to get Nutrition Assistance (NA), you can call the Family Assistance Administration (FAA) at 1-855-777-8590.